Privacy Policy

At Sam the Butcher, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our business or use our website (samthebutcher.com.au). By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information to provide you with the best possible experience. The information we collect includes: 1.1. Personal Details: Name, email address, phone number, delivery address, and billing information. 1.2. Order Information: Details of your purchases, preferences, and transactions. 1.3. Website Usage Data: Information about how you use our website, including IP addresses, browser type, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to: 2.1. Process and fulfill your orders, including shipping and local pickups. 2.2. Communicate with you about your orders, promotions, and updates. 2.3. Improve our website, products, and services. 2.4. Comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with: 3.1. Service Providers: Third-party partners who assist with order fulfillment, payment processing, shipping, or website hosting. 3.2. Legal Requirements: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies help us: 4.1. Recognize your preferences and repeat visits. 4.2. Track your browsing behavior to enhance our website’s functionality. You can manage or disable cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers, encryption, and strict access controls. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to: 6.1. Access the personal information we hold about you. 6.2. Request corrections to your personal information if it is inaccurate or incomplete. 6.3. Opt-out of receiving marketing emails by using the “unsubscribe” link in our communications. 6.4. Request the deletion of your personal information, subject to legal and contractual obligations. 7. Retention of Information We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date. Please review it periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: Email: sam@samthebutcher.com.au Phone: 02 9389 1420 Address: 129 Bondi Road, Bondi, NSW, 2026, Australia